FAQs – Roots Electric LLC

We provide full-service commercial and industrial, and residential electrical work, including new construction wiring, panel upgrades, generator installation, rewiring, EV charger installations, emergency repairs, and maintenance. We also specialize in government contract work for public sector buildings and infrastructure.

Yes. Roots Electric LLC is fully licensed and insured in the state of Maryland. All work is completed by qualified, experienced electricians who follow NEC standards and local building codes.

Yes. In addition to our commercial, industrial, and government projects, we provide a full range of residential electrical services, including panel upgrades, rewiring, service changes, lighting installations, and EV charger setup. This allows homeowners to benefit from the same safety, reliability, and expertise we bring to larger-scale projects.

We are based in Middletown, MD and serve clients throughout the surrounding counties, including nearby towns, cities, and rural government districts. If you’re not sure whether we cover your county, just give us a call.

Yes. We specialize in government electrical contracts, including municipal buildings, utility infrastructure, emergency services facilities, and public works projects. We understand procurement procedures, inspection processes, and documentation requirements.

Absolutely. We prepare all required documentation, including permits, inspection reports, load calculations, grounding records, and code compliance forms for both commercial and government clients.

 Yes. We have experience navigating public-sector bidding and procurement processes. We work closely with project managers, city officials, and compliance officers to ensure all documentation and deliverables meet contract expectations.

Yes. We provide 24/7 emergency service for commercial and government clients experiencing electrical outages, system failures, or dangerous situations. We prioritize fast response and safe, effective repairs.

Response times vary depending on location and current workload, but we strive to reach emergency sites as quickly as possible. For clients with ongoing contracts or facilities with critical systems, we provide priority scheduling and direct dispatch.

Examples include power loss, burning smells near panels, sparking or arcing wires, equipment failure, and exposed or damaged wiring. If it poses a safety risk or disrupts essential operations, call us immediately.

Signs include frequent breaker trips, flickering lights, warm or buzzing breaker panels, and limited capacity for new equipment. If your panel is more than 20 years old or doesn’t meet current demand, an upgrade is likely needed.

We install standby generators for residential, commercial, and government use, including diesel, natural gas, and propane units. We also install automatic transfer switches (ATS) and configure systems for high-capacity loads to ensure reliable, uninterrupted power for homes, businesses, and public facilities.

Examples include power loss, burning smells near panels, sparking or arcing wires, equipment failure, and exposed or damaged wiring. If it poses a safety risk or disrupts essential operations, call us immediately.

Scheduling depends on the project size and urgency. For most standard jobs, we can begin within a few days to a week. For emergency repairs or service calls, same-day response may be available.

Yes. We offer flexible scheduling and can perform work outside of regular hours for commercial and government clients that require minimal disruption to daily operations.

Yes. We provide upfront, written estimates after assessing the scope of your project. Our estimates are transparent, competitive, and customized to your needs.

Yes. All work that requires permitting is submitted to local authorities, and we coordinate with inspectors to ensure the project passes final inspection. Safety and compliance are built into every job we do.

Always. We follow the National Electrical Code (NEC) and local building codes to ensure safety, compliance, and longevity in every installation or repair.

Yes. We provide inspection readiness services, correct code violations, and offer documentation support to ensure your facility meets current electrical standards.